1. Information We Collect
When you use Thermotracki, we may collect the following types of data:
- Personal Information: Name, email address, phone number, billing/shipping address, and payment details (processed securely by third-party providers).
- Order Information: Details of products purchased, order history, and transaction details.
- Usage Data: Information about how you interact with the app, including browsing activity and preferences.
- Device and Log Data: Information about your mobile device, IP address, app version, and access times.
- Location Data (if applicable): Your approximate or precise location to offer localized services (with your consent).
2. How We Use Your Information
We use the collected information to:
- Process and fulfill your tyre orders.
- Provide customer support and respond to inquiries.
- Improve and personalize the user experience.
- Send order updates, promotional offers, and service-related notifications.
- Prevent fraudulent transactions and ensure security.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal data. However, we may share it with:
- Payment Processors: Secure third-party services to process transactions.
- Shipping Providers: To ensure order deliveries.
- Service Providers: Third-party vendors who assist in operating our platform.
- Legal Authorities: When required by law or to protect our rights.
4. Data Security
We take appropriate measures to protect your data from unauthorized access, loss, or misuse. However, no system is completely secure, and we encourage you to safeguard your account credentials.
5. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications.
- Withdraw consent for data collection (which may impact app functionality).
6. Third-Party Services
Our app may include links to third-party platforms. We are not responsible for their privacy policies or data practices. Please review their privacy policies before engaging with them.
7. Children’s Privacy
Thermotracki is not intended for children under 13, and we do not knowingly collect data from them.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes through the app or via email.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
thermotrackiapp@gmail.com